Privacy & Security

Users are informed that when they visit the site, a cookie may be automatically installed on their browser.

Cookies are small files stored temporarily on the hard disk of the User's computer by your browser and which are necessary for the use of the Lympa website. Cookies do not contain any personal information and cannot be used to identify anyone. A cookie contains a unique identifier that is randomly generated and therefore anonymous. Some cookies expire at the end of the User's visit, others remain.

The information contained in cookies is used to improve the Lympa site.

By browsing the site, the User accepts them.

However, the User must consent to the use of certain cookies.

In the absence of acceptance, the User is informed that certain functions or pages may be refused.

The User may deactivate these cookies using the settings in their browser software.

You have the right to access, rectify and delete your personal data.
To do so, please contact us at

contact@luxia-lingerie.com.


PERSONAL INFORMATION COLLECTED

When you make a purchase from our shop, as part of our buying and selling process, we collect the personal information you provide, such as your name, postal address and e-mail address.

When you browse our shop, we also automatically receive the Internet Protocol address (IP address) of your computer, which enables us to obtain more details about the browser and operating system you are using.

E-mail and SMS marketing: with your permission, we may send you e-mails and SMS messages about our shop, new products and other updates.

If, after having given us your consent, you change your mind and no longer consent to our contacting you, collecting your information or disclosing it, you may notify us by contacting us at contact@novanovastore.com.

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.


How do you obtain my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for delivery or return a purchase, we will assume that you consent to our collection and use of your information for these purposes only.

If we ask you to provide us with your personal information for any other reason, such as marketing purposes, we will ask for your express consent or give you the opportunity to decline.

How can I withdraw my consent?

If, after having given us your consent, you change your mind and no longer consent to our contacting you, collecting your information or disclosing it, you may notify us by contacting us at contact@luxia-lingerie.com.

SHOPIFY

Our shop is hosted on Shopify Inc, provider of the online e-commerce platform that enables us to sell our services and products to you.

Your data is stored in Shopify's data storage system and databases, and in Shopify's general application. Your data is stored on a secure server protected by a firewall.


Checkout :

If you complete your purchase through a direct payment gateway, in this case Shopify will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction information is retained for as long as necessary to complete your order. Once your order has been finalised, the information relating to the purchase transaction is deleted.

All direct payment gateways are PCI-DSS compliant, managed by the PCI Security Standards Council, a joint effort of companies such as Visa, MasterCard, American Express and Discover.

The requirements of the PCI-DSS standard ensure the secure processing of credit card data by our shop and its service providers. services.


AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor in your care to use this website.


QUESTIONS AND CONTACT DETAILS

If you would like to : access, correct, amend or delete any personal information we hold about you, please contact our Privacy Officer at contact@luxia-lingerie.com.